Our Happy Customers

What Our Customers Say

Join thousands of satisfied families and businesses across Bangladesh who have switched to solar with SunShine.

SunShine transformed our factory's energy costs. We've reduced electricity bills by 65% and never faced production halts due to load shedding. Their installation team was professional and completed the project ahead of schedule.

Md. Kamal Hossain

Textile Factory Owner, Gazipur

After installing SunShine's solar system in our home, electricity bills dropped dramatically. Their after-sales support is exceptional. I've recommended them to all my neighbors in the housing society.

Farzana Akhter

Homeowner, Uttara

The team at SunShine provided end-to-end support for our 100kW commercial installation. They handled everything from feasibility study to commissioning. Highly recommended for any business.

Asif Iqbal

Restaurant Chain Owner, Chittagong

5200

Happy Customers

1280

Projects Completed

98%

Customer Satisfaction

24

Hour Support

Customer Support

We're Here For You

Choose the support plan that fits your needs. Every SunShine customer receives our signature care.

Standard Care

Included with every installation

1 Year Comprehensive Warranty
Basic Technical Support (9AM-6PM)
Email & Phone Support
Remote Monitoring Access
Annual Performance Report

Premium Care

Best value for long-term peace of mind

5 Years Extended Warranty
Priority Technical Support (24/7)
On-Site Service Within 24 Hours
Free Annual Maintenance
System Performance Guarantee
Spare Parts Replacement

Upgrade to Premium

Enterprise Care

For commercial & industrial clients

Custom Warranty Terms
Dedicated Account Manager
4-Hour On-Site Response
Advanced Monitoring Dashboard
Quarterly Performance Audits
Training for Your Team

Contact Sales

Raise a Support Ticket

Our support team will respond within 2 hours

Full Name

Email Address

Phone Number

Priority Level

Issue Category

Order/Project Number (Optional)

Describe Your Issue

Frequently Asked Questions

Quick answers to common questions

For a typical residential installation, the process takes 2-3 days from site survey to commissioning. Commercial installations may take 1-2 weeks depending on system size.

We offer 10 years product warranty on solar panels and 5 years on inverters. Our Premium Care extends these warranties significantly. Labor warranty is 2 years standard.

We provide initial response within 2 hours for support tickets. For Premium and Enterprise customers, we offer priority support with faster response times and on-site service within 24 hours.

Most customers see 50-80% reduction in electricity bills depending on system size and usage pattern. Our team provides detailed ROI analysis during consultation.

Yes, we offer annual maintenance contracts (AMC) for all our installations. Regular cleaning, performance checks, and preventive maintenance are included in our service plans.

Yes, we partner with leading banks to offer easy installment plans and solar financing options. Contact our sales team for personalized financing solutions.

Customers & Support