/* ============================================================
   SUNSHINE ENERGY - Premium Silky Gradient Gold & Green Support
   File: wwwroot/css/support.css
   ============================================================ */

:root {
    --green-deep: #071a10;
    --green-primary: #0e3521;
    --green-secondary: #1a5230;
    --gold-bright: #FFD700;
    --gold-mid: #F9A826;
    --gold-deep: #FF8C00;
    --gold-soft: rgba(255, 215, 0, 0.15);
    --text-dark: #1a1a1a;
    --text-soft: #64748b;
    --whatsapp: #25D366;
    --shadow-soft: 0 12px 35px -10px rgba(0, 0, 0, 0.08);
    --shadow-hover: 0 30px 55px -20px rgba(249, 168, 38, 0.25);
}

/* ============ HERO ============ */
.support-hero {
    position: relative;
    padding: 6rem 0 5rem;
    background: linear-gradient(135deg, #071a10 0%, #0e3521 35%, #1a5230 65%, #071a10 100%);
    background-size: 200% 200%;
    animation: silkyGradient 12s ease infinite;
    overflow: hidden;
}

@keyframes silkyGradient {
    0%, 100% {
        background-position: 0% 50%;
    }

    50% {
        background-position: 100% 50%;
    }
}

.support-hero-glow {
    position: absolute;
    inset: 0;
    background: radial-gradient(circle at 15% 25%, rgba(255, 215, 0, 0.15) 0%, transparent 55%), radial-gradient(circle at 85% 75%, rgba(255, 140, 0, 0.12) 0%, transparent 55%);
    pointer-events: none;
    animation: pulseGlow 6s ease-in-out infinite;
}

@keyframes pulseGlow {
    0%, 100% {
        opacity: 0.85;
        transform: scale(1);
    }

    50% {
        opacity: 1;
        transform: scale(1.05);
    }
}

.breadcrumb-soft-support {
    font-size: 0.85rem;
    margin-bottom: 1.5rem;
    letter-spacing: 1px;
}

    .breadcrumb-soft-support a {
        color: rgba(255, 255, 255, 0.7);
        text-decoration: none;
        transition: all 0.3s;
    }

        .breadcrumb-soft-support a:hover {
            color: var(--gold-bright);
            text-shadow: 0 0 8px rgba(255, 215, 0, 0.5);
        }

    .breadcrumb-soft-support .sep {
        color: rgba(255, 255, 255, 0.3);
        margin: 0 10px;
    }

    .breadcrumb-soft-support .current {
        color: var(--gold-bright);
        font-weight: 600;
    }

.hero-title-support {
    font-size: 3.6rem;
    font-weight: 800;
    color: #ffffff;
    margin-bottom: 1rem;
    line-height: 1.15;
    letter-spacing: -0.02em;
    text-shadow: 0 4px 20px rgba(0, 0, 0, 0.3);
}

.hero-sub-support {
    font-size: 1.15rem;
    color: rgba(255, 245, 214, 0.85);
    max-width: 640px;
    margin: 0 auto 1.5rem;
}

.hero-divider-support {
    width: 100px;
    height: 4px;
    background: linear-gradient(90deg, transparent, var(--gold-bright), var(--gold-deep), var(--gold-bright), transparent);
    border-radius: 3px;
    margin: 0 auto;
    box-shadow: 0 0 20px rgba(255, 215, 0, 0.6);
}

.gradient-text-support {
    background: linear-gradient(120deg, #FFD700, #FF8C00, #FFD700);
    -webkit-background-clip: text;
    background-clip: text;
    color: transparent;
    filter: drop-shadow(0 0 10px rgba(255, 215, 0, 0.4));
}

/* ============ SECTION ============ */
.support-soft {
    background: linear-gradient(180deg, #f8f9fa 0%, #e9ecef 50%, #f8f9fa 100%);
}

/* ============ SUPPORT CHANNELS ============ */
.support-channel-card {
    background: #ffffff;
    border-radius: 24px;
    padding: 1.75rem;
    height: 100%;
    border: 1px solid rgba(0, 0, 0, 0.04);
    box-shadow: var(--shadow-soft);
    transition: all 0.4s cubic-bezier(0.2, 0.9, 0.4, 1.05);
    text-align: center;
}

    .support-channel-card:hover {
        transform: translateY(-6px);
        box-shadow: var(--shadow-hover);
        border-color: rgba(255, 215, 0, 0.3);
    }

.support-channel-icon {
    width: 66px;
    height: 66px;
    border-radius: 20px;
    display: flex;
    align-items: center;
    justify-content: center;
    color: var(--green-deep);
    font-size: 1.5rem;
    margin: 0 auto 1.1rem;
    box-shadow: 0 12px 25px -8px rgba(255, 215, 0, 0.4);
    transition: all 0.3s;
}

/* Updated channel colors to match SunShine theme */
.icon-hotline {
    background: linear-gradient(135deg, var(--gold-bright), var(--gold-deep));
}

.icon-whatsapp {
    background: linear-gradient(135deg, #25D366, #128C7E);
    color: #ffffff;
}

.icon-email {
    background: linear-gradient(135deg, var(--green-deep), var(--green-secondary));
    color: var(--gold-bright);
}

.icon-ticket {
    background: linear-gradient(135deg, #e2e8f0, #cbd5e1);
    color: var(--green-deep);
}

.support-channel-card:hover .support-channel-icon {
    transform: scale(1.08) rotate(-3deg);
}

.support-channel-card h5 {
    font-size: 1rem;
    font-weight: 800;
    color: var(--green-deep);
    margin-bottom: 0.5rem;
}

.support-channel-card p {
    font-size: 0.82rem;
    color: var(--text-soft);
    margin-bottom: 1rem;
    line-height: 1.5;
}

.support-channel-link {
    display: inline-flex;
    align-items: center;
    gap: 0.35rem;
    color: var(--gold-deep);
    font-weight: 700;
    font-size: 0.82rem;
    text-decoration: none;
    transition: all 0.25s;
    word-break: break-word;
}

    .support-channel-link:hover {
        color: var(--gold-bright);
        transform: translateX(3px);
        text-shadow: 0 0 8px rgba(255, 215, 0, 0.4);
    }

/* ============ STATS ============ */
.support-stat-card {
    background: #ffffff;
    border-radius: 22px;
    padding: 1.5rem;
    text-align: center;
    border: 1px solid rgba(0, 0, 0, 0.04);
    box-shadow: var(--shadow-soft);
    transition: all 0.35s;
}

    .support-stat-card:hover {
        transform: translateY(-5px);
        box-shadow: var(--shadow-hover);
        border-color: rgba(255, 215, 0, 0.3);
    }

.support-stat-icon {
    width: 54px;
    height: 54px;
    border-radius: 16px;
    background: #f8f9fa;
    color: var(--gold-deep);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.25rem;
    margin: 0 auto 0.9rem;
    transition: all 0.3s;
}

.support-stat-card:hover .support-stat-icon {
    background: linear-gradient(135deg, var(--green-deep), var(--green-secondary));
    color: var(--gold-bright);
    transform: scale(1.08);
}

.support-stat-number {
    font-size: 1.75rem;
    font-weight: 800;
    color: var(--green-deep);
    margin-bottom: 0.2rem;
}

.support-stat-label {
    font-size: 0.78rem;
    color: var(--text-soft);
    font-weight: 600;
    margin: 0;
}

/* ============ SECTION HEADERS ============ */
.section-tag-soft-support {
    display: inline-flex;
    align-items: center;
    gap: 0.5rem;
    font-size: 0.72rem;
    text-transform: uppercase;
    letter-spacing: 2.5px;
    font-weight: 700;
    color: var(--gold-deep);
    background: rgba(255, 215, 0, 0.15);
    padding: 0.4rem 1rem;
    border-radius: 50px;
    margin-bottom: 1rem;
}

.section-title-support {
    font-size: 2.2rem;
    font-weight: 800;
    color: var(--green-deep);
    margin-bottom: 0.75rem;
    letter-spacing: -0.02em;
}

.section-desc-support {
    font-size: 0.95rem;
    color: var(--text-soft);
    max-width: 640px;
    margin: 0 auto;
    line-height: 1.6;
}

/* ============ SUPPORT TIERS ============ */
.support-tier-soft {
    position: relative;
    background: #ffffff;
    border-radius: 26px;
    padding: 2rem 1.75rem;
    height: 100%;
    border: 1px solid rgba(0, 0, 0, 0.04);
    box-shadow: var(--shadow-soft);
    transition: all 0.4s;
    display: flex;
    flex-direction: column;
}

    .support-tier-soft:hover {
        transform: translateY(-8px);
        box-shadow: var(--shadow-hover);
        border-color: rgba(255, 215, 0, 0.35);
    }

.tier-featured-soft {
    background: linear-gradient(160deg, #ffffff 0%, #f8f9fa 100%);
    border: 2px solid var(--gold-bright);
    box-shadow: 0 20px 45px -15px rgba(255, 215, 0, 0.25);
}

.tier-badge-soft {
    position: absolute;
    top: -14px;
    left: 50%;
    transform: translateX(-50%);
    background: linear-gradient(135deg, var(--gold-bright), var(--gold-deep));
    color: var(--green-deep);
    padding: 0.35rem 1.1rem;
    border-radius: 50px;
    font-size: 0.68rem;
    font-weight: 800;
    letter-spacing: 1px;
    text-transform: uppercase;
    box-shadow: 0 8px 20px -6px rgba(255, 215, 0, 0.5);
    white-space: nowrap;
}

.tier-header-soft {
    text-align: center;
    padding-bottom: 1.25rem;
    border-bottom: 1px solid #e2e8f0;
    margin-bottom: 1.25rem;
}

.tier-icon-soft {
    width: 60px;
    height: 60px;
    border-radius: 18px;
    background: linear-gradient(135deg, var(--green-deep), var(--green-secondary));
    color: var(--gold-bright);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.5rem;
    margin: 0 auto 0.9rem;
    box-shadow: 0 12px 25px -8px rgba(7, 26, 16, 0.4);
}

.tier-featured-soft .tier-icon-soft {
    background: linear-gradient(135deg, var(--gold-bright), var(--gold-deep));
    color: var(--green-deep);
}

.tier-header-soft h4 {
    font-size: 1.25rem;
    font-weight: 800;
    color: var(--green-deep);
    margin-bottom: 0.3rem;
}

.tier-header-soft p {
    font-size: 0.8rem;
    color: var(--text-soft);
    margin: 0;
}

.tier-features-soft {
    list-style: none;
    padding: 0;
    margin: 0 0 1.5rem;
    flex: 1;
}

    .tier-features-soft li {
        display: flex;
        align-items: flex-start;
        gap: 0.7rem;
        padding: 0.55rem 0;
        font-size: 0.85rem;
        color: #475569;
        line-height: 1.5;
    }

        .tier-features-soft li i {
            color: var(--gold-mid);
            font-size: 0.8rem;
            margin-top: 0.25rem;
            flex-shrink: 0;
        }

.tier-footer-soft {
    padding-top: 1rem;
    text-align: center;
}

.tier-price-soft {
    display: inline-block;
    font-size: 0.85rem;
    font-weight: 800;
    color: var(--green-deep);
    background: rgba(255, 215, 0, 0.15);
    padding: 0.55rem 1.5rem;
    border-radius: 50px;
}

.btn-tier-soft {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 0.4rem;
    width: 100%;
    background: linear-gradient(135deg, var(--green-deep), var(--green-secondary));
    color: var(--gold-bright);
    padding: 0.75rem 1.5rem;
    border-radius: 14px;
    text-decoration: none;
    font-weight: 700;
    font-size: 0.85rem;
    transition: all 0.3s;
    box-shadow: 0 10px 25px -8px rgba(7, 26, 16, 0.4);
    border: none;
    cursor: pointer;
}

    .btn-tier-soft:hover {
        transform: translateY(-2px);
        background: linear-gradient(135deg, var(--gold-bright), var(--gold-deep));
        color: var(--green-deep);
        box-shadow: 0 18px 35px -10px rgba(255, 215, 0, 0.5);
    }

.btn-tier-outline-soft {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 0.4rem;
    width: 100%;
    background: transparent;
    color: var(--green-deep);
    padding: 0.75rem 1.5rem;
    border-radius: 14px;
    text-decoration: none;
    font-weight: 700;
    font-size: 0.85rem;
    border: 1.5px solid var(--green-deep);
    transition: all 0.3s;
}

    .btn-tier-outline-soft:hover {
        background: var(--green-deep);
        color: var(--gold-bright);
        border-color: transparent;
        transform: translateY(-2px);
        box-shadow: 0 10px 22px -8px rgba(7, 26, 16, 0.45);
    }

/* ============ FORM CARD ============ */
.form-soft-card-support {
    background: #ffffff;
    border-radius: 26px;
    padding: 2rem;
    border: 1px solid rgba(0, 0, 0, 0.04);
    box-shadow: var(--shadow-soft);
    height: 100%;
}

.form-soft-header-support {
    display: flex;
    align-items: center;
    gap: 1rem;
    margin-bottom: 1.75rem;
    padding-bottom: 1.25rem;
    border-bottom: 1px solid #f1f5f9;
}

.form-soft-icon-support {
    width: 56px;
    height: 56px;
    border-radius: 16px;
    background: linear-gradient(135deg, var(--gold-bright), var(--gold-deep));
    display: flex;
    align-items: center;
    justify-content: center;
    color: var(--green-deep);
    font-size: 1.25rem;
    box-shadow: 0 12px 25px -8px rgba(255, 215, 0, 0.45);
    flex-shrink: 0;
}

.form-soft-header-support h3 {
    font-size: 1.2rem;
    font-weight: 800;
    color: var(--green-deep);
    margin: 0;
}

.form-soft-header-support p {
    font-size: 0.82rem;
    color: var(--text-soft);
    margin: 0;
}

/* ============ SOFT INPUTS ============ */
.soft-input-support {
    position: relative;
    margin-bottom: 0.5rem;
}

    .soft-input-support input,
    .soft-input-support textarea,
    .soft-input-support select {
        width: 100%;
        padding: 1.1rem 1rem 1.1rem 2.85rem;
        font-size: 0.92rem;
        border: 1.5px solid #e2e8f0;
        border-radius: 16px;
        background: #f8f9fa;
        transition: all 0.25s;
        outline: none;
        font-family: inherit;
        color: var(--green-deep);
        font-weight: 500;
        display: block;
    }

    .soft-input-support textarea {
        resize: vertical;
        min-height: 120px;
        padding-top: 1.25rem;
    }

    .soft-input-support select {
        appearance: none;
        cursor: pointer;
        background-image: url("data:image/svg+xml,%3csvg xmlns='http://www.w3.org/2000/svg' fill='none' viewBox='0 0 24 24' stroke='%2394a3b8'%3e%3cpath stroke-linecap='round' stroke-linejoin='round' stroke-width='2' d='M19 9l-7 7-7-7'/%3e%3c/svg%3e");
        background-repeat: no-repeat;
        background-position: right 1rem center;
        background-size: 16px;
        padding-right: 2.75rem;
    }

    .soft-input-support label {
        position: absolute;
        left: 2.85rem;
        top: 1.1rem;
        color: #94a3b8;
        pointer-events: none;
        transition: all 0.2s ease;
        background: transparent;
        padding: 0 6px;
        font-size: 0.92rem;
        font-weight: 500;
        line-height: 1;
    }

    .soft-input-support > i {
        position: absolute;
        left: 1rem;
        top: 1.15rem;
        color: #cbd5e1;
        transition: color 0.25s;
        font-size: 0.9rem;
        pointer-events: none;
    }

    .soft-input-support textarea ~ i {
        top: 1.25rem;
    }

    .soft-input-support input:focus ~ label,
    .soft-input-support textarea:focus ~ label,
    .soft-input-support select:focus ~ label,
    .soft-input-support input:not(:placeholder-shown) ~ label,
    .soft-input-support textarea:not(:placeholder-shown) ~ label,
    .soft-input-support select:valid ~ label {
        top: -0.55rem;
        left: 1rem;
        font-size: 0.72rem;
        background: #ffffff;
        color: var(--gold-deep);
        font-weight: 700;
    }

    .soft-input-support input:focus,
    .soft-input-support textarea:focus,
    .soft-input-support select:focus {
        border-color: var(--gold-mid);
        background: #ffffff;
        box-shadow: 0 0 0 4px rgba(249, 168, 38, 0.15);
    }

        .soft-input-support input:focus ~ i,
        .soft-input-support textarea:focus ~ i,
        .soft-input-support select:focus ~ i {
            color: var(--gold-mid);
        }

/* ============ SUBMIT ============ */
.btn-soft-submit-support {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 0.6rem;
    width: 100%;
    background: linear-gradient(135deg, var(--green-deep), var(--green-secondary));
    color: var(--gold-bright);
    border: none;
    padding: 1rem 2rem;
    border-radius: 16px;
    font-weight: 700;
    font-size: 0.95rem;
    cursor: pointer;
    transition: all 0.3s;
    margin-top: 0.5rem;
    box-shadow: 0 12px 30px -10px rgba(7, 26, 16, 0.5);
}

    .btn-soft-submit-support:hover {
        transform: translateY(-2px);
        background: linear-gradient(135deg, var(--gold-bright), var(--gold-deep));
        color: var(--green-deep);
        box-shadow: 0 20px 40px -12px rgba(255, 215, 0, 0.6);
    }

    .btn-soft-submit-support:disabled {
        opacity: 0.7;
        cursor: not-allowed;
        transform: none;
    }

/* ============ FAQ QUICK ============ */
.faq-quick-card-support {
    background: #ffffff;
    border-radius: 26px;
    padding: 2rem;
    border: 1px solid rgba(0, 0, 0, 0.04);
    box-shadow: var(--shadow-soft);
    height: 100%;
    display: flex;
    flex-direction: column;
}

.faq-list-support {
    flex: 1;
}

.faq-item-support {
    border-bottom: 1px solid #f1f5f9;
}

    .faq-item-support:last-child {
        border-bottom: none;
    }

.faq-question-support {
    display: flex;
    justify-content: space-between;
    align-items: center;
    gap: 1rem;
    width: 100%;
    padding: 1rem 0;
    background: transparent;
    border: none;
    text-align: left;
    cursor: pointer;
    font-family: inherit;
    font-size: 0.88rem;
    font-weight: 600;
    color: var(--green-deep);
    line-height: 1.5;
    transition: all 0.25s;
}

    .faq-question-support:hover {
        color: var(--gold-deep);
    }

    .faq-question-support span {
        display: flex;
        align-items: flex-start;
        gap: 0.5rem;
        flex: 1;
    }

        .faq-question-support span i {
            color: var(--gold-mid);
            margin-top: 0.2rem;
            flex-shrink: 0;
        }

.q-icon-support {
    color: var(--gold-deep);
    font-size: 0.75rem;
    transition: transform 0.3s;
    flex-shrink: 0;
    width: 24px;
    height: 24px;
    display: flex;
    align-items: center;
    justify-content: center;
    border-radius: 50%;
    background: rgba(255, 215, 0, 0.15);
}

.faq-item-support.open .q-icon-support {
    transform: rotate(45deg);
    background: linear-gradient(135deg, var(--gold-bright), var(--gold-deep));
    color: var(--green-deep);
}

.faq-answer-support {
    max-height: 0;
    overflow: hidden;
    transition: max-height 0.4s ease, padding 0.3s ease;
    color: var(--text-soft);
    font-size: 0.83rem;
    line-height: 1.65;
    padding: 0 0 0 1.75rem;
}

.faq-item-support.open .faq-answer-support {
    max-height: 400px;
    padding: 0 0 1.25rem 1.75rem;
}

.faq-answer-support p {
    margin: 0;
}

.faq-footer-support {
    padding-top: 1rem;
    border-top: 1px solid #f1f5f9;
    text-align: center;
    margin-top: 1rem;
}

.btn-link-support {
    display: inline-flex;
    align-items: center;
    gap: 0.4rem;
    color: var(--gold-deep);
    font-weight: 700;
    font-size: 0.85rem;
    text-decoration: none;
    transition: all 0.25s;
}

    .btn-link-support:hover {
        color: var(--gold-bright);
        transform: translateX(3px);
        text-shadow: 0 0 8px rgba(255, 215, 0, 0.4);
    }

/* ============ EMERGENCY BANNER ============ */
.emergency-banner-soft {
    background: linear-gradient(135deg, #7f1d1d 0%, #dc2626 50%, #ef4444 100%);
    background-size: 200% 200%;
    animation: emergencyGlow 8s ease infinite;
    border-radius: 26px;
    padding: 2rem 2.25rem;
    box-shadow: 0 25px 50px -15px rgba(220, 38, 38, 0.35);
    position: relative;
    overflow: hidden;
}

@keyframes emergencyGlow {
    0%, 100% {
        background-position: 0% 50%;
    }

    50% {
        background-position: 100% 50%;
    }
}

.emergency-banner-soft::before {
    content: '';
    position: absolute;
    top: -50%;
    right: -20%;
    width: 50%;
    height: 200%;
    background: radial-gradient(circle, rgba(255, 255, 255, 0.15), transparent 70%);
    pointer-events: none;
}

.emergency-content {
    display: flex;
    align-items: center;
    gap: 1.25rem;
    position: relative;
    z-index: 1;
}

    .emergency-content > i {
        font-size: 2.5rem;
        color: #fef3c7;
        flex-shrink: 0;
        animation: shake 2s ease-in-out infinite;
    }

@keyframes shake {
    0%, 100% {
        transform: rotate(0);
    }

    25% {
        transform: rotate(-8deg);
    }

    75% {
        transform: rotate(8deg);
    }
}

.emergency-content h3 {
    color: #ffffff;
    font-size: 1.25rem;
    font-weight: 800;
    margin-bottom: 0.25rem;
}

.emergency-content p {
    color: rgba(255, 255, 255, 0.9);
    margin: 0;
    font-size: 0.88rem;
}

.btn-emergency-soft {
    display: inline-flex;
    align-items: center;
    gap: 0.5rem;
    background: #ffffff;
    color: #dc2626;
    padding: 0.85rem 1.75rem;
    border-radius: 50px;
    text-decoration: none;
    font-weight: 800;
    font-size: 0.88rem;
    transition: all 0.3s;
    box-shadow: 0 12px 25px -8px rgba(0, 0, 0, 0.3);
    position: relative;
    z-index: 1;
}

    .btn-emergency-soft:hover {
        transform: translateY(-3px);
        color: #b91c1c;
        box-shadow: 0 20px 40px -12px rgba(0, 0, 0, 0.4);
    }

/* ============ RESOURCES ============ */
.resource-card-soft {
    background: #ffffff;
    border-radius: 22px;
    padding: 1.75rem 1.25rem;
    height: 100%;
    text-align: center;
    border: 1px solid rgba(0, 0, 0, 0.04);
    box-shadow: var(--shadow-soft);
    transition: all 0.35s;
}

    .resource-card-soft:hover {
        transform: translateY(-6px);
        box-shadow: var(--shadow-hover);
        border-color: rgba(255, 215, 0, 0.3);
    }

.resource-icon-soft {
    width: 60px;
    height: 60px;
    border-radius: 18px;
    background: linear-gradient(135deg, var(--green-deep), var(--green-secondary));
    color: var(--gold-bright);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.5rem;
    margin: 0 auto 1rem;
    box-shadow: 0 12px 25px -8px rgba(7, 26, 16, 0.4);
    transition: all 0.3s;
}

.resource-card-soft:hover .resource-icon-soft {
    transform: scale(1.08) rotate(-3deg);
    background: linear-gradient(135deg, var(--gold-bright), var(--gold-deep));
    color: var(--green-deep);
}

.resource-card-soft h6 {
    font-size: 0.98rem;
    font-weight: 800;
    color: var(--green-deep);
    margin-bottom: 0.35rem;
}

.resource-card-soft p {
    font-size: 0.78rem;
    color: var(--text-soft);
    margin-bottom: 1rem;
    line-height: 1.55;
}

.resource-link-soft {
    display: inline-flex;
    align-items: center;
    gap: 0.35rem;
    color: var(--gold-deep);
    font-weight: 700;
    font-size: 0.8rem;
    text-decoration: none;
    transition: all 0.25s;
}

    .resource-link-soft:hover {
        color: var(--gold-bright);
        transform: translateX(3px);
        text-shadow: 0 0 8px rgba(255, 215, 0, 0.4);
    }

/* ============ RESPONSIVE ============ */
@media (max-width: 992px) {
    .hero-title-support {
        font-size: 2.5rem;
    }

    .section-title-support {
        font-size: 1.8rem;
    }

    .form-soft-card-support {
        padding: 1.75rem;
    }

    .faq-quick-card-support {
        padding: 1.75rem;
    }
}

@media (max-width: 768px) {
    .hero-title-support {
        font-size: 2rem;
    }

    .hero-sub-support {
        font-size: 1rem;
    }

    .support-hero {
        padding: 4rem 0 3rem;
    }

    .section-title-support {
        font-size: 1.5rem;
    }

    .support-tier-soft {
        padding: 1.75rem 1.5rem;
    }

    .form-soft-header-support h3 {
        font-size: 1.05rem;
    }

    .form-soft-icon-support {
        width: 48px;
        height: 48px;
        font-size: 1.1rem;
    }

    .emergency-banner-soft {
        padding: 1.5rem;
        text-align: center;
    }

    .emergency-content {
        flex-direction: column;
        text-align: center;
        gap: 0.75rem;
    }

    .btn-emergency-soft {
        width: 100%;
        justify-content: center;
    }

    .support-channel-card {
        padding: 1.5rem 1.25rem;
    }

    .support-channel-icon {
        width: 56px;
        height: 56px;
        font-size: 1.25rem;
    }

    .support-stat-number {
        font-size: 1.5rem;
    }

    .support-stat-icon {
        width: 46px;
        height: 46px;
        font-size: 1.05rem;
    }

    .faq-question-support {
        font-size: 0.82rem;
    }
}

@media (max-width: 576px) {
    .soft-input-support input,
    .soft-input-support textarea,
    .soft-input-support select {
        padding-left: 2.6rem;
    }

    .soft-input-support label {
        left: 2.6rem;
    }
}